At Joshua Cloth Hub, we value your trust and aim to provide a smooth and reliable shopping experience. Please review our shipping policy below for details on processing, shipping times, and delivery.
Processing Time
• Orders are typically processed within 1–2 business days after payment is confirmed.
• Orders placed on weekends or holidays will begin processing on the next business day.
Shipping Options & Delivery Times
We offer multiple shipping options depending on your location:
• Standard Shipping (U.S.): 4–7 business days
• Expedited Shipping (U.S.): 2–4 business days
• International Shipping: 7–15 business days (varies by destination and customs clearance)
Note: Delivery times are estimates and may vary due to weather, carrier delays, or customs inspections.
Shipping Costs
• Shipping charges are calculated at checkout based on weight, delivery method, and destination.
• Orders above $100 (U.S. only) qualify for Free Standard Shipping.
Tracking Your Order
• Once your order ships, you will receive an email with a tracking number and a link to track your package in real time.
• Please allow up to 24 hours for tracking information to update after shipment.
Customs, Duties & Taxes (International Orders)
• International customers are responsible for any customs fees, import duties, or local taxes imposed by their country.
• Joshua Cloth Hub is not responsible for delays caused by customs clearance.
Incorrect Address or Delivery Issues
• Please double-check your shipping address during checkout. We are not responsible for lost packages due to an incorrect or incomplete address.
• If a package is returned to us due to an incorrect address, the customer will be responsible for reshipping fees.
Lost or Delayed Packages
• If your order has not arrived within the estimated delivery time, please contact us at support@joshuaclothhub.online.
• We will coordinate with the carrier to investigate and resolve the issue.
Order Changes & Cancellations
• Orders can be modified or canceled within 12 hours of purchase. After that, we cannot guarantee changes as processing may already begin.
Contact Us
For any shipping-related inquiries, please reach out to us:
📧 Email: support@joshuaclothhub.online
📍 Address: 44 FOOTE ST, NEW HAVEN, CT 06511, USA